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New York’s Nanny Agency. Dedicated Care. Nationwide Support. Care You Trust. Nannies You Love.

Welcome to Phoenix Nanny Services — a leading New York nanny agency helping professional families find experienced, full-time nannies. Whether you’re looking to hire a nanny in New York City, need newborn care, or want nanny placement services tailored to your needs, Where families and nannies find their perfect match.

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New York nanny agency

About Us

Founded by longtime professional New york nanny Agency Arlene Lambayong, Phoenix Agency was built on the belief that childcare should be rooted in trust, connection, and purpose. With nearly a decade of hands-on experience, Arlene knows what it takes to create lasting, successful placements — and she brings that expertise into every match we make.

Let’s take the stress out of your search and help your family thrive.

Connecting Hearts and Homes with Care and Excellence.
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Meet the Owner

Hi, I’m Arlene — and I started Phoenix Domestic Staffing Agency to help families thrive.

With nearly ten years of experience as a professional nanny, I’ve seen firsthand how much of a difference the right caregiver can make in a family’s day-to-day life. I’ve worked with a wide range of families, personalities, and parenting styles — and I know that a strong match is about more than just a resume.
It’s about heart. It’s about trust. And it’s about working with someone who genuinely cares.

New York nanny agency
I founded to bring a more personal, thoughtful approach to nanny placement. We carefully screen, vet, and match exceptional caregivers with families nationwide — taking the time to understand each family’s unique needs and each nanny’s strengths. Our goal? Peace of mind for parents and purpose-filled roles for nannies. Whether you’re hiring or applying, I’m here to support you every step of the way.

Let’s find the right fit — together.

With nearly ten years of experience as a professional nanny, I’ve seen firsthand how much of a difference the right caregiver can make in a family’s day-to-day life. I’ve worked with a wide range of families, personalities, and parenting styles — and I know that a strong match is about more than just a resume. It’s about heart. It’s about trust. And it’s about working with someone who genuinely cares.
I founded to bring a more personal, thoughtful approach to nanny placement. We carefully screen, vet, and match exceptional caregivers with families nationwide — taking the time to understand each family’s unique needs and each nanny’s strengths. Our goal? Peace of mind for parents and purpose-filled roles for nannies. Whether you’re hiring or applying, I’m here to support you every step of the way.

Let’s find the right fit — together.

Arlene Lambayong Hermoza

Founder, Phoenix Domestic Staffing Agency

Arlene Lambayong Hermoza

Founder, Phoenix Domestic Staffing Agency
Professional nanny in New York

CLIENTS

Helping Families Find Care They Can Count On
NYC nanny agency babby
At Phoenix Agency, we work with families across the U.S. who are seeking high-quality, professional in-home care. Whether you’re hiring for your first nanny or replacing a longtime family assistant, our placement process is designed to be smooth, personalized, and efficient.
  • Full-time and part-time nannies
  • Live-in and live-out caregivers
  • Newborn care specialists
  • Travel-ready nannies
  • Household managers and family assistants
  • Private educators and tutors
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CANDIDATES

We Place Passionate Nannies in Purpose Driven Roles

At Phoenix Agency, we believe nannies deserve the same level of care and respect that they give to the families they support. That’s why we work closely with each candidate to match you with families who value your experience, work ethic, and heart.

We Offer:

Nationwide
placements

Competitive
compensation guidance

Ongoing support
during & after placement

A real relationship
not just a transaction

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New York nanny agency

Services We Provide

Thoughtful Placement. Vetted Professionals. National Reach.
Phoenix Domestic Staffing Agency connects families with highly qualified, compassionate caregivers nationwide. Our approach is rooted in professionalism, attention to detail, and genuine care for both clients and candidates.

Nanny
Placement

Household
Managers & Family Assistants

Newborn
Care Specialists

Travel
Nannies

Private
Educators
& Tutors

Ready to find your
next great family?

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